Terms of Service
Last Updated: January 2025
Welcome to BrewGenius. These Terms of Service ("Terms") govern your use of our website, products, mobile application, and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By purchasing, installing, or using BrewGenius products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our products or services.
2. Description of Services
BrewGenius provides smart coffee machines, mobile applications, and related services designed to deliver personalized coffee brewing experiences. Our services include AI taste profiling, remote control functionality, scheduled brewing, and maintenance alerts.
3. User Accounts
To access certain features, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete registration information
- Notifying us immediately of any unauthorized use
4. Product Use and Safety
You agree to use BrewGenius products in accordance with the provided instructions and safety guidelines. The machine should only be used for its intended purpose of brewing coffee and related beverages. Misuse or modification of the product may void your warranty and create safety hazards.
5. Acceptable Use
You agree not to:
- Use our services for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Reverse engineer or modify our products or software
- Use our services to transmit malware or harmful code
- Share your account credentials with others
6. Intellectual Property
All content, features, firmware, and functionality of our products and services are owned by BrewGenius and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
7. Subscription Services
Some features may require a subscription, including our coffee bean delivery service. Subscription terms, including pricing and renewal terms, will be clearly disclosed at the time of purchase. You may cancel subscriptions according to the terms provided.
8. Third-Party Services
Our products may integrate with third-party applications and services (such as smart home systems). We are not responsible for the content, privacy practices, or terms of these third-party services.
9. Warranty
BrewGenius products come with a 2-year limited warranty as specified in your product documentation. This warranty covers manufacturing defects but does not cover damage from misuse, accidents, unauthorized modifications, or normal wear and tear.
10. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, EXCEPT AS EXPLICITLY STATED IN YOUR PRODUCT WARRANTY. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BREWGENIUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES.
12. Indemnification
You agree to indemnify and hold harmless BrewGenius and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our products or services or violation of these Terms.
13. Termination
We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions.
15. Dispute Resolution
Any disputes arising from these Terms shall first be attempted to be resolved through mediation. If mediation fails, disputes shall be resolved through the courts of Rome, Italy.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting a notice on our website or through the app. Your continued use of our services constitutes acceptance of the modified Terms.
17. Contact Information
For questions about these Terms, please contact us at:
Email: legal@brewgenius-coffee.com
Address: Via del Corso 287, 00186 Rome, Italy
Phone: +39 06 9876 5432